I’m doing work now with colleagues on the leadership future of financial services (more on this later).  For me, the critical question in this work is “What kind of Community of Leadership now leads to success?” The conversations I am working on start in London, arguably the world’s greatest financial centre. The people who lead [...]

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I keep asking myself, what kind of future trends would open up competitive alternatives to Apple, and at the same time, what do I really want for my personal technology? What I’m coming up with is the idea that all my data (email, messaging history, files, books, periodicals, music, videos, apps, web favourites, etc.) would [...]

Apple · AT&T · culture · Google · innovation · leadership · service

The words “I promise to pay the bearer the sum of ten pounds” are familiar to anyone who has spent money in the UK. The appear, using a beautiful printed font, on one side of a British Ten Pound Note. When these words first appeared on paper currency they literally meant that the bearer could [...]

business · emotions · money · promise · ten pounds · value · values

I liked Tony Schwartz’s Harvard Business Review blog post of April 1.  Schwartz wrote approvingly about CEO Alan Mulally and Ford Motor Company (see link details at the end of this post.) Schwartz says of Mulally: ” I’m convinced Mulally is taking an old-school industrial company and turning it into a model of how a [...]

business models · customers · engagement · Ford · heart · innovation · leadership · love · service · sustainability

Now here’s a bite sized challenge for you. You are invited to consider the use of fear in your workplace. Zig Ziglar (a seasoned business man, sales guru and all round white-haired wise man. See http://en.wikipedia.org/wiki/Zig_Ziglar for more background) said this: F.E.A.R. = False Evidence Appearing Real So my question for you to ponder and [...]

decision making · evidence · fear · fear ziglar · ponder · question · respond · work · workplace · zig · ziglar